Dose unavailable or over the limit
Over the limit, off the step grid, not yet made at that amount, or no longer offered — the fix for each.
EveryoneUpdated 15/09/2026
A red chip on a line means the blend cannot be saved or sent until that line is changed. Four kinds, four fixes.
"Above your maximum". The amount is over the ceiling for your tier — including whatever the base already contains. Reduce it to the ceiling shown, or press Use X mg to jump there.
"Not on the dose grid" or "Below the minimum". Amounts move in fixed steps from a minimum. Use the stepper's + and − rather than typing, or type and let it round down to a step.
"Not available at this amount". The amount is allowed but not made yet — often at the top of a range that was raised recently. Press Use X mg for the nearest amount we do make, or wait and try again later.
"No longer in the catalogue". We have stopped offering that ingredient. Remove the line; the rest of the blend saves as normal. A preset saved before the change shows this the moment you open it.
"Listed twice"
The same ingredient is in the add-ons twice. Remove one. If it is in the base and once in the add-ons, that is fine — the row shows the combined amount.
"This base is no longer available"
The base was retired. Pick another, or none. Your add-ons stay.
The Save button stays off
Look for the note beside it: "Fix the flagged lines to save", "Give it a name", "Add a base or an ingredient", or "Checking…" while our builder answers. Every chip is the builder's verdict — the portal cannot override one.
Related
- Dose limits explainedThe customer maximum, the internal maximum, what each tier can do, and why a "+" sometimes stops.
- Bases and add-onsWhat a base is, how add-ons stack on top of it, and what "no base" means for the price.
- Edit, duplicate and retire presetsPresets are private to you and can change; a blend you have already sent never does.
Sign in to say whether this was helpful.
Still stuck? Email partner@yutrients.com — a person will answer.