Help / Commission and payouts

Reading the earnings ledger

Each column and each status on the Earnings page, and how to filter and download it.

EveryoneUpdated 15/09/2026

Earnings lists every order that earned, or would have earned, commission. One line per blend per order.

The columns

ColumnWhat it holds
DateWhen the order was paid
Product or stackThe blend's name
ClientThe client's first name only — partners only; affiliates see no customer details
TypeFirst order, Repeat or Adjustment
EligibleThe blend lines of the order after any discount, before tax and delivery
RateThe rate applied to this line, as it was on the day
CommissionEligible × rate. Negative for an adjustment, shown in red
StatusPending, Available, Paid or Void
AvailableWhen a pending line becomes available; or the date it was paid

The statuses

  • Pending — inside the hold of 30 days after the order.

  • Available — past the hold and not yet in a payout; it goes in the next run once your balance reaches £25.00.

  • Paid — included in a payout that has been paid; the date is shown.

  • Void — removed, with the reason underneath: refunded in full, order cancelled, self-referral, product disabled, account paused, or a staff correction. Void lines stay visible, struck through.

Filtering and downloading

Choose a status and a month above the table and press Show. The filters are in the page's address, so a view can be bookmarked. Download as CSV exports the same lines with the same filters; for a payout's own statement, use the payout page instead.

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