Help / Sending formulas to clients
Email, send again, revoke and expiry
What to do when the client has not bought — email the link they have, send a fresh one, revoke to stop it, duplicate once it has expired.
PartnersUpdated 23/09/2026
The statuses
On a client's Formulas tab, everything you sent wears one of five chips:
| Chip | Meaning |
|---|---|
| Sent | Emailed or copied, not opened yet |
| Opened | The client has opened the page at least once |
| Purchased | They bought at least one blend from it |
| Expired | The link's days ran out with no purchase |
| Revoked | You stopped the link |
The date under the chip says when the link stops working and how many days are left.
Email the link
If you took the link without emailing, the send shows Email the link to … instead of Send again. Press it and we email the client the same link — nothing you have already passed on stops working, and there is nothing to confirm.
We do not keep links, so this works while our builder still has the link it just made to hand (a few minutes after you created it, or after you last emailed it). If it no longer does, the button says so and offers a fresh link instead.
Send again
Open it on the Formulas tab and press Send again (or Send a fresh link on an expired one).
Confirm. A new link is made and emailed; the old one stops working at that moment.
The new link is shown once, with a copy button, so you can pass it on yourself as well.
Send again works on anything that is Sent, Opened or Expired. A fresh link keeps its original expiry unless the old one had run out, in which case it gets the same number of days again.
Revoke
Press Revoke and confirm. The link stops working immediately and the send shows Revoked. Use it when something went to the wrong address or you have changed your mind about a blend. A revoked send cannot be brought back; send a new formula.
Expired
An expired send is simply a link that ran out. To send it again, start a new formula and choose Duplicate a previous blend for each one you want to reuse — every line is checked against today's catalogue and priced afresh.
Chasing
Ask once. The programme's no-urgency rule applies to partners as well as to our own emails: no countdowns, no "last chance", no second reminder from us on your behalf.
Related
- Create and send a formulaOne or more formulas, a message, a suggested way to buy each and an expiry — then send by email or copy the link.
- My client didn't get the emailSpam, the address you entered, an account under a different email, resend, or send the link yourself.
- What your client seesThe email and the page we send them, step by step, from the client's side.
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Still stuck? Email partner@yutrients.com — a person will answer.