Help / Account and bank details
Change your email or close your account
Both go through partner support for now — what to send, and what happens to commission, links and clients when an account closes.
EveryoneUpdated 15/09/2026
Change your email address
Email partner@yutrients.com from the address on your account and say which address to use instead. Writing from the current address is how we know it is you.
We update the account and tell you when it is done.
Sign in with the new address from then on; the code goes there.
Close your account
Email partner@yutrients.com from your account address and ask us to close it.
Commission already available is paid in the normal way, in the next run. Commission still pending is paid once its hold is over, in the run after that. Nothing you have earned is lost by closing.
Your links stop working and your shareable blends are no longer available.
Your clients are not affected. Their subscriptions carry on, their tins keep coming, and any plan you sent works until it expires. We do not tell them why the account closed.
You can no longer sign in. Statements are emailed to you as payouts are made, so you keep your records.
What we keep, and for how long
We keep what the law and our accounts need — the ledger, payouts and statements, your acceptance of the terms — for the periods in the privacy notice. Client records stay with the clients' own Yutrients accounts, as they always did. Everything else about your account is removed after the last payout has been made.
Related
- Sign in and keep your account secureSign in with a code sent to your email — there is no password — and what to do if the code does not arrive.
- Payout timing and statementsThe hold, the monthly run, the minimum, and where statements live.
- Client privacyWhat we hold about a client, what you hold, and who is responsible for what.
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Still stuck? Email partner@yutrients.com — a person will answer.